Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
